Vacancy Section
Search below from a selection of present vacancies within the vocational rehabilitation sector. Should you wish to advertise a vacancy on the site please email with the details.

Rehabilitation Case Manager

Aviva, based in Eastleigh but willing to be flexible on location with prior experience.
Salary: circa £35,000 depending on skills, experience, and qualifications

We are currently advertising for a Vocational Rehabilitation Consultant (VRC) based in Eastleigh but willing to be flexible on location with prior experience.

Our purpose as a rehabilitation team is to support our claims team and our corporate customers with their absent employees in order to facilitate a safe, timely and durable return to work.

Working largely in an advisory capacity within our income protection claims department, you will be able to use an evidence based, biopsychosocial focus, to coach and advise our claims case managers about absence management techniques, appropriate treatment pathways, functional considerations and suitable workplace accommodations for a variety of physical and mental health conditions. You will be able to identify potential obstacles within a return-to-work process and advise on appropriate intervention and return to work plans to overcome such barriers with the support of our multidisciplinary team.

Duties & Responsibilities:

  • At times you will be required to take ownership of more complex cases in order to case manage a supportive return to work process for our clients. This may include negotiating and designing return to work plans with absent employees, HR teams, line managers, and other relevant health professionals.

  • You will also be required to develop a detailed understanding of our rehabilitation partner network in order to advise case managers accordingly on appropriate usage.

  • You may also be required to create and present training modules to the team in line with your qualifications and experience.

  • You will act as an advocate for the employee throughout, taking the Equality Act into consideration at all times, while continuing to finely balance the needs of our customers and the commercial implications of each individual claim.

Skills & Experience required:

  • You will need to be efficient and timely in your ability to problem solve, and you will be able to confidently convey rehabilitation decisions in detail with potentially demanding clients.

  • Experience of interpreting and analysing data to identify trends within certain client groups would be an extremely well-regarded skillset.

  • You will ideally have experience working within an allied health and/or case management environment (e.g, OT, Nurse, Rehabilitation Counsellor, Physiotherapist etc.), and also have experience working within an occupational/vocational rehabilitation setting, assisting in the return-to-work process.

  • Previous experience working within a corporate and/or insurance setting would also be highly regarded.

  • A vocational rehabilitation qualification or association membership, such as the CDMP certificate, VRA membership or CMSUK membership would be desirable, although not essential.

  • You will need strong written and verbal communication skills, have the ability to operate on a number of separate IT platforms (training provided) and be adaptable to changes within a fast paced corporate environment.

What will you get for this role?

  • Salary of circa £35,000 depending on skills, experience, and qualifications

  • Generous defined contribution pension scheme

  • Annual performance related bonus and pay review

  • Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

  • Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

  • Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on 0121 200 5926 or send an email to

Apply here

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.