Tube map to help people with claustrophobia and anxiety launched
The tunnels map has been created following suggestions from customers living with claustrophobia or anxiety conditions who find it difficult using the Tube. For those that have to travel outside of their usual stations for work this could be a great resource.

The underground overground

Of the 270 stations on the Tube network more than half are actually above ground. In the new design, parts of the lines have been given a grey overlay.  This illustrates which stations or sections of track are underground. The new map also shows which London Overground, DLR and TfL Rail services are in tunnels.

The map was created following suggestions from customers with claustrophobia or anxiety who find it difficult using the Tube. TfL is working to improve customers’ experiences of using public transport in London. Earlier this year, TfL launched the new ‘Please Offer Me a Seat’ badge. This helps disabled customers and those with hidden conditions, illnesses and injuries, find a seat on public transport more easily.

New tube map welcomed

Nicky Lidbetter, Chief Executive from Anxiety UK, said: “For those with anxiety conditions such as panic attacks and claustrophobia, we know that travel by the underground can be problematic and challenging. This new map is an excellent resource for those wishing to avoid journeys where there are tunnels; serving as a great pre-journey planning aid and increasing access to public transport. I sincerely hope that the map will encourage those with claustrophobia and/or panic attacks who have previously avoided this form of public transport out of fear, to re-consider their use of the Tube”.

Mark Evers, Director of Customer Strategy for TfL, said: “Making the Tube network accessible for everyone is one of our top priorities. This new map is just one of the tools we have created in response to feedback from our customers on how we can make the transport network more accessible, making travelling easier and more comfortable for all our customers.”

The tube map can be downloaded here. More information about TfL accessibility can be found here.