Working from home and through telephone may be a new experience for many healthcare professionals (medical, physiotherapists, occupational therapists etc.) brought about by #coronavirus.
At first glance, clinicians may think that their face to face consultation experience will suffice for this purpose! But telephone assessments are completely different and carry their own specific risks for the patient and the clinicians!
If you are now embarking on telephonic services and think you would benefit from some professional guidance, RTW Plus are offering to share their expertise. The team from RTW Plus have been delivering telephone rehabilitation and remote interventions for 2 decades, so we put together a 2 hour training session that covers key aspects of telephone assessment and case management that you will find useful in your practice.
The session includes:
– Telephone Assessment Protocol
– Communication skills and conversation management
– Developing policies, procedures and systems
– Ethical and Legal Considerations
– 3 member panel discussion on risks and benefits of Telephone Rehabilitation
Normally this training would be £100.00, however, in light of the current situation around #COVID19 and the need for quality telephone consultations, we are offering this training FREE.
presenters: Dr. Devdeep Ahuja, Chris Bartlett and VRA Chair, Deborah Edwards
More details and booking here.